FAQs
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Q: How do I use the Laylay Beauty Eyelash Enhancing Serum?
A: Apply a thin layer to clean, dry lash lines once daily—preferably at night. Use consistently for best results.
Q: Can I use the serum with eyelash extensions?
A: Yes! Our serum is extension-safe. It nourishes your natural lashes, helping them stay strong, thick, and full—even with extensions.
Q: How long before I see results?
A: Most customers notice longer, fuller lashes within 3 to 6 weeks of daily use. Full results are visible around 8 to 12 weeks.
Q: Is your lash serum safe for sensitive eyes?
A: Yes, our formula is made with gentle, natural ingredients. It's prostaglandin-free and free from harsh chemicals. However, we recommend patch testing before full use.
Q: What if I don’t see results?
A: We offer a 60-day money-back guarantee. If you're not satisfied after consistent use for 60 days, contact us with your before and after photos.
Q: How do I track my order?
A: Once your order is shipped, you’ll receive a tracking link via email. You can also log into your Laylay Beauty account to track your order.
Q: Where do you ship from?
A: All orders are packed and shipped from our Sydney-based warehouse.
Q: Do you offer international shipping?
A: Yes! We offer worldwide shipping. Delivery times and costs vary based on your location and will be calculated at checkout.
Q: Can I become an affiliate or brand ambassador?
A: Yes! Join our affiliate program and earn 10% commission on every sale. Check out the Affiliate section in your customer account or DM us on Instagram @laylaybeauty.official.
Q: Will my Eyelashes grow faster and longer the more I apply?
Additional applications of LAYLAY BEAUTY EYELASH ENHANCING SERUM will not increase the growth of eyelashes.